Terms of Service

1. Agreement to Terms

These Terms of Service (“Terms”) form a binding agreement between you (“you,” “your,” or “Customer”) and SEW INC, the company that operates the LeakJar service (“LeakJar,” “we,” “us,” or “our”). They govern your access to and use of our services, APIs, and website (collectively, the “Services”).

By accessing or using the Services, you agree to be bound by these Terms. If you are using the Services on behalf of an organization, you represent and warrant that you have authority to bind that organization to these Terms, and “you” refers to that organization. If you do not agree to these Terms, you may not access or use the Services.

2. Definitions

• “Account” means the account you create to access the Services.
• “Customer Data” means the data, credentials, hashes, or other content you submit to the Services for screening or monitoring.
• “Acceptable Use Policy” or “AUP” means our Acceptable Use Policy, which is incorporated into these Terms by reference.
• “Documentation” means the usage guides and materials we make available for the Services.
• “Fees” means the charges for your selected plan and any usage-based or overage charges.

3. Eligibility & Accounts

You must be at least 18 years old and capable of forming a binding contract to use the Services. You agree to provide accurate, current, and complete information when creating your Account and to keep it up to date.

• You are responsible for safeguarding your credentials, API keys, and Account access.
• You are responsible for all activity that occurs under your Account.
• You must promptly notify us at security@leakjar.com of any unauthorized use or suspected compromise of your Account.

4. Use License & Customer Responsibilities

Subject to your compliance with these Terms, LeakJar grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for your internal business purposes. This license does not include the right to:

• Resell, sublicense, or redistribute the Services or data obtained through them.
• Reverse engineer, decompile, or attempt to extract the source code of the Services.
• Use the Services to build a competing product or service.
• Use the Services for any purpose other than defensive security as described in our Acceptable Use Policy.

You are responsible for your use of the Services, for obtaining any consents or authorizations required to submit Customer Data, and for complying with all laws applicable to your use, including data protection and privacy laws.

5. Service Description

LeakJar provides breached credential detection and exposure monitoring services. Our platform enables organizations to screen passwords against known breached datasets using privacy-preserving techniques, monitor for credential exposure, and enforce security policies.

We may modify, improve, or discontinue features of the Services from time to time. We will make reasonable efforts to notify you of material changes that adversely affect your use of the Services.

6. Acceptable Use

Your use of the Services is subject to our Acceptable Use Policy, which is incorporated into these Terms by reference. You agree that you will only use the Services for lawful, defensive security purposes. Any violation of the Acceptable Use Policy constitutes a violation of these Terms.

Good-faith security research and responsible disclosure are addressed in the Acceptable Use Policy, which describes the scope within which such activity is permitted.

7. Customer Data, Ownership & Privacy

As between you and LeakJar, you retain all right, title, and interest in and to your Customer Data. You grant us a limited, non-exclusive, worldwide license to host, process, transmit, and display Customer Data solely as necessary to operate, secure, support, and improve the Services and as otherwise permitted by these Terms.

Our platform is designed to be privacy-preserving: we do not store plaintext passwords. Screening is performed using hashing and k-anonymity techniques so that we never receive your users' full plaintext credentials.

Your use of the Services is also governed by our Privacy Policy, which describes how we collect, use, and protect information. By using the Services, you consent to the practices described in the Privacy Policy.

8. Fees, Billing, Taxes & Auto-Renewal

Paid plans are billed in advance according to the pricing in effect when you subscribe. By providing a payment method, you authorize us and our payment processor to charge that method for all Fees due.

• Subscriptions renew automatically each billing period (monthly or annually) until cancelled.
• Usage above your plan's included quotas is billed automatically at the then-published overage rates.
• Free-tier accounts are subject to the quotas and limits described at signup and in the Documentation.
• Fees are exclusive of taxes; you are responsible for applicable taxes, other than taxes on our net income.
• Except where required by law, Fees are non-refundable.

We may change our prices on a prospective basis. We will provide advance notice of price increases, which will take effect on your next renewal. You may cancel your subscription before a renewal to avoid further charges.

9. Free, Trial & Beta Features

We may offer free tiers, trials, or features identified as beta, preview, or experimental. These are provided “as is” and “as available” without warranties of any kind, may not be subject to the same availability or support commitments, and may be changed, limited, or discontinued at any time. Any use of such features is at your own risk.

10. Intellectual Property & Feedback

The Services, including all software, documentation, and content (other than Customer Data), together with all related intellectual property rights, are and remain the exclusive property of SEW INC and its licensors. Except for the limited license granted to you, no rights are granted to you by implication, estoppel, or otherwise.

If you provide suggestions, ideas, or feedback about the Services, you grant us a perpetual, irrevocable, royalty-free, worldwide license to use that feedback for any purpose without restriction or compensation to you.

11. Confidentiality

Each party may receive non-public information of the other party that is designated as confidential or that should reasonably be understood to be confidential (“Confidential Information”). The receiving party will use the disclosing party's Confidential Information only to exercise its rights and perform its obligations under these Terms, and will protect it using at least reasonable care.

Confidential Information does not include information that is or becomes public through no fault of the receiving party, was lawfully known before disclosure, or is independently developed. A party may disclose Confidential Information if required by law, provided it gives reasonable notice where permitted.

12. Warranties & Disclaimer

To the maximum extent permitted by applicable law, the Services are provided “as is” and “as available,” without warranties of any kind, whether express, implied, or statutory, including any implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

LeakJar does not warrant that the Services will be uninterrupted, error-free, or completely secure. Our screening and monitoring are not a guarantee that all breached, leaked, or otherwise compromised credentials will be detected. The Services are a security aid only; you remain responsible for your own security decisions, configurations, and overall security program.

13. Indemnification

You agree to defend, indemnify, and hold harmless SEW INC and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to:

• Your misuse of the Services or your violation of these Terms or the Acceptable Use Policy.
• Your Customer Data or your failure to obtain any required consents or authorizations.
• Your violation of any applicable law or the rights of any third party.

14. Limitation of Liability

To the maximum extent permitted by applicable law, LeakJar and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:

• Your access to or use of (or inability to access or use) the Services.
• Any conduct or content of any third party on the Services.
• Unauthorized access, use, or alteration of your transmissions or content.

Our total aggregate liability arising out of or related to these Terms shall not exceed the amounts you paid to LeakJar in the twelve (12) months preceding the event giving rise to the claim. Nothing in these Terms excludes or limits any liability that cannot be excluded or limited under applicable law.

15. Term, Suspension & Termination

These Terms remain in effect while you use the Services. You may stop using the Services and cancel your Account at any time. We may suspend or terminate your access if you materially breach these Terms or the Acceptable Use Policy, if your use poses a security or legal risk, or as otherwise permitted by law.

Where practicable and not prohibited by law or risk considerations, we will provide notice before suspension. Upon termination, your right to use the Services ends, and we may delete Customer Data in accordance with our Privacy Policy and retention practices. Provisions that by their nature should survive termination will survive.

16. Dispute Resolution & Arbitration

Please read this section carefully, as it affects how disputes are resolved. Before initiating any formal proceeding, the parties agree to first attempt to resolve any dispute informally. You agree to send a written notice describing the dispute to legal@leakjar.com, and the parties will negotiate in good faith for at least sixty (60) days from the date of that notice.

If the dispute is not resolved within that period, it will be resolved by binding individual arbitration administered by the American Arbitration Association (“AAA”) under its applicable rules, rather than in court, except as described below. You and SEW INC agree that each may bring claims against the other only in an individual capacity, and not as a plaintiff or class member in any purported class or representative proceeding (the “class-action waiver”).

The following carve-outs apply:

• Either party may bring an individual claim in small-claims court if the claim qualifies.
• Either party may seek injunctive or other equitable relief in court for actual or threatened infringement, misappropriation, or violation of intellectual property rights or the Acceptable Use Policy.

You may opt out of this arbitration agreement and class-action waiver by emailing legal@leakjar.com within thirty (30) days of first accepting these Terms. Opting out will not affect any other part of these Terms.

17. Export Controls & Sanctions Compliance

The Services may be subject to export control and economic sanctions laws, including those of the United States. You represent that you are not located in, or a resident or national of, any country or region subject to comprehensive sanctions, and that you are not on any restricted-party or denied-persons list. You agree not to access, use, export, or re-export the Services in violation of applicable export control or sanctions laws.

18. General Provisions

• Force majeure: Neither party is liable for delays or failures caused by events beyond its reasonable control, such as natural disasters, outages, or governmental actions.
• Assignment: You may not assign these Terms without our prior written consent; we may assign them in connection with a merger, acquisition, or sale of assets.
• Notices: Legal notices to us should be sent to legal@leakjar.com and, where a postal address is required, to SEW INC, 200 Continental Dr Ste 401, Newark DE 19713-4337. We may provide notices to you through the Services or to your Account email.
• Severability: If any provision is held unenforceable, the remaining provisions will remain in full force and effect.
• Entire agreement: These Terms, together with the documents they incorporate by reference, are the entire agreement between you and SEW INC regarding the Services.
• Waiver: Our failure to enforce any provision is not a waiver of our right to enforce it later.

19. Governing Law & Modifications

These Terms are governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions. Subject to the Dispute Resolution & Arbitration section, any legal action or proceeding arising under these Terms shall be brought exclusively in the federal or state courts located in Delaware.

We may revise these Terms from time to time. The most current version will always be posted on this page with the “Last updated” date. If a revision is material, we will provide at least 30 days' notice prior to the new terms taking effect. By continuing to access or use the Services after those revisions become effective, you agree to be bound by the revised Terms.